Last Updated: September 10, 2025
This Privacy Policy explains how Rising Star Services (“Company,” “we,” “our,” or “us”) collects, uses, and safeguards your personal information when you access our website or use our services. It also outlines your rights and how applicable laws in the United Arab Emirates protect your privacy.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words where the first letter is capitalized have specific meanings under this Privacy Policy. These definitions apply whether the terms appear in singular or plural.
Definitions
For the purposes of this Privacy Policy:
- Account: A unique account created for you to access or use our services.
- Affiliate: Any entity that controls, is controlled by, or is under common control with us (where “control” means ownership of 50% or more of voting rights or equity interest).
- Company: Refers to Rising Star Services, operating in the United Arab Emirates.
- Cookies: Small text files placed on your device (computer, mobile, or tablet) by websites to store browsing details.
- Country: Refers to the United Arab Emirates.
- Device: Any digital device such as a smartphone, computer, or tablet that can access our website or services.
- Personal Data: Any information that identifies or can be used to identify an individual.
- Service: Refers to our official website and services provided by Rising Star Services.
- Service Provider: Any third party (individual or company) engaged by us to process data or support service delivery.
- Usage Data: Data collected automatically such as browser type, IP address, time spent on pages, or device identifiers.
- Website: Refers to Rising Star Services’ official website accessible from www.risingstarsservices.com
- You: Refers to the individual, business, or legal entity using our services.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
When you engage with our services, we may request information that can be used to contact or identify you, including but not limited to:
- Full Name
- Email Address
- Phone Number
- Residential/Business Address, City, State, Postal Code
- Identification documents (where required by law)
Usage Data
Usage Data is automatically collected when you access our services. This may include:
- Your device’s IP address
- Browser type and version
- Pages visited, time spent on pages, and access date/time
- Device identifiers and diagnostic data
- Information collected when accessing via mobile device (such as operating system and mobile browser)
Tracking Technologies and Cookies
We use cookies and similar tools (tags, scripts, and web beacons) to analyze activity and enhance user experience. These may include:
- Essential Cookies: Required for core website functions and secure login.
- Acceptance Cookies: Record whether you accepted cookie use.
- Functionality Cookies: Store preferences like language, login details, and personalization settings.
- Web Beacons/Pixels: Allow us to track engagement and measure website or email performance.
You can control cookies via browser settings, but disabling them may affect certain features.
Use of Your Personal Data
We may use your personal information for purposes such as:
- Delivering and maintaining our services.
- Managing user accounts and access.
- Fulfilling contractual obligations.
- Contacting you via email, phone, SMS, or app notifications.
- Sending promotional offers, service updates, and news (unless you opt out).
- Handling customer inquiries and requests.
- Business transfers, mergers, or acquisitions where data may be part of assets.
- Data analysis, trend monitoring, and service improvement.
Sharing of Personal Data
Your data may be shared in the following circumstances:
- With Service Providers for analytics, hosting, or support.
- For Business Transfers during mergers, sales, or acquisitions.
- With Affiliates under the same ownership or control.
- With Partners to offer services or promotions.
- With Other Users in public interactions (if applicable).
- With Your Consent for other specific purposes.
Data Retention
We keep your personal data only as long as needed for the purposes outlined in this Privacy Policy or as required by UAE law. Usage Data may be stored for shorter periods unless required for improving security or legal obligations.
Data Transfer
Your personal data may be transferred and stored outside your region, including international servers, provided adequate security controls are in place to protect your information.
Your Rights
You may:
- Request access to or deletion of your data.
- Update or correct inaccurate details.
- Withdraw consent for certain uses.
- Request restrictions on processing when legally applicable.
Security of Your Data
We use reasonable technical and administrative measures to secure your data. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute protection.
Children’s Privacy
Our services are not designed for individuals under 13. We do not knowingly collect information from children. If such data is unintentionally collected, we will take steps to delete it.
Third-Party Links
Our website may include external links. We are not responsible for the privacy practices of third-party websites and encourage you to review their policies.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Any changes will be posted here with the updated “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
📧 Email: info@risingstarsservices.com
📍 Address: DSO IFZA Properties Dubai Silicon Oasis Dubai